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I'm not naming names because this day in age, people get sued and consumers aren't allowed to tell the truth. But, I'm just curious to know, how many CPians have ever used a third party vendor that expected the customer to monitor their uptime to make sure they're compliant with the SLA?
I just heard this for the first time ever today, and well... that's a new one. 
Jeremy Falcon
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While I'm sure all vendors making claims for XYZ uptime are measuring it themselves, I wouldn't necessarily trust them to communicate back to their customers the fact that they perhaps aren't delivering on what they promise.
As such, I'm not entirely surprised vendors would tell their customers to get their own figures. After all, they (the customers) would be the ones making the complaints. And then the vendors can claim they were up, and the problem must've been on the customer's end...
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Oh, I don't trust this vendor to accurately report that at all. But, to expect the customer to track it as opposed to them even bothering to pretend to... is a bit much. That's the point being made.
Jeremy Falcon
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I would expect both sides would need to do it.
After all if a breech of contract occurs then how does the customer initiate it with assurance?
I know one company that does take compliance seriously on their end. They issue non-compliance reports before being asked. It is possible that this is because their clients are much bigger and thus would have many more lawyers. So proactive is probably best. Or maybe they just want to be seen as a better partner.
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No but I did a Power plant using a uVax and BETA software and we helped them debug it.
I left the company not long after and every job we did we got sued because the PM had no idea what he was doing.
I don't think before I open my mouth, I like to be as surprised a everyone else.
PartsBin an Electronics Part Organizer - Release Version 1.1.0 JaxCoder.com
Latest Article: SimpleWizardUpdate
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Ya know... I have to laugh... but I also have to cry. This just got all too real and seems all too familiar. 
Jeremy Falcon
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Some years ago I received an email from my internet provider saying that I had exceeded my monthly allowance. I asked them to provide the figures showing what I had used, and they told me I would have to do it myself, as they had no means to do it. I switched soon after that.
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Sounds like you made the right move, man.
Jeremy Falcon
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And what the ![Elephant | [mastadon]](https://codeproject.global.ssl.fastly.net/script/Forums/Images/elephant.gif) is SLA?
M.D.V. 
If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about?
Help me to understand what I'm saying, and I'll explain it better to you
Rating helpful answers is nice, but saying thanks can be even nicer.
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Service Level Agreement
I’ve given up trying to be calm. However, I am open to feeling slightly less agitated.
I’m begging you for the benefit of everyone, don’t be STUPID.
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Thank you
M.D.V.
If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about?
Help me to understand what I'm saying, and I'll explain it better to you
Rating helpful answers is nice, but saying thanks can be even nicer.
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The game is called Magicka 2; you cannot install it, without a spy-app that makes sure you do not cheat.
SLA? You sell a product. If the license is toxic, it doesn't run.
Bastard Programmer from Hell 
"If you just follow the bacon Eddy, wherever it leads you, then you won't have to think about politics." -- Some Bell.
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maybe the stepper has an intermittent short in it. sounds faulty in any case. The current draw should be stable under a constant load.
Check out my IoT graphics library here:
https://honeythecodewitch.com/gfx
And my IoT UI/User Experience library here:
https://honeythecodewitch.com/uix
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That was my first thought. Changed motors still does it, changed 4988 driver (could have been a fault) still does it but only with a scope probe, not multimeter or other implement only a scope probe (connected to a scope, not even selected channel, but connected).
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Wow. It almost sounds like maybe your scope is doing something to the signal. Could it be your scope is to blame?
ETA: My Salae was acting really strange one day, and I spent all day debugging because I couldn't figure out why my SPI signal was so off. It's still a mystery as the analyzer hasn't acted up since.
Check out my IoT graphics library here:
https://honeythecodewitch.com/gfx
And my IoT UI/User Experience library here:
https://honeythecodewitch.com/uix
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Don't really think so, a cheapo R&S Pro branded UniT model, about 700mV on the probe...
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Inductor or capacitor - I forget which.
I had a similar problem 20+ years ago: the board was working really weirdly so I stuck a scope on to look at what was happening and ... the problem went away. I talked it over with Tektronix, and (apart from their first suggestion which was "ship a scope with each unit?") they were very helpful. IIRC, it was the scope probe capacitance that was fixing it and adding a couple of pF to the line smoothed it all out and it worked faultlessly from then on (though it may have been a small inductor we needed to add, I can't remember and the H/W designer died a few years ago.)
"I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
"Common sense is so rare these days, it should be classified as a super power" - Random T-shirt
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I have been thinking that, I just try resoldering the connections to the module. Stupid thing is must be the capacitance as adding other probes or a screw driver doesn't do it (inductive, I think). It happens if I change the motor, the driver board.
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Quote: and the H/W designer died a few years ago.
Sorry, but that cracked me up. Feeling like the Bicentennial Man here: "Oh that guy that designed that system is long gone and the guy that took over is already retired too"
forging iron and new ideas
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Andreas Saurwein wrote: "Oh that guy that designed that system is long gone and the guy that took over is already retired too"
I have not reached the 50s and I already have experienced something like that. 
M.D.V.
If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about?
Help me to understand what I'm saying, and I'll explain it better to you
Rating helpful answers is nice, but saying thanks can be even nicer.
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Ground through the scope? The ring of the probe BNC connector is connected to earth.
I'm skeptical of the tiny (pF) capacitance of a scope probe "fixing" this, though it's not out of the realm of possibility depending on what you're connected to.
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Dave Kreskowiak wrote: Ground through the scope
I would agree.
"the debugger doesn't tell me anything because this code compiles just fine" - random QA comment
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Do you have a cat? This is clearly a case where observation affects the observed.
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No Putty's involved, I'm not Griff!
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way. The current draw is all over the place, it will not move! stick a scope probe on the 
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