Maximilien wrote:What configuration/setting should I ask him to look at in Outlook ?
I bet his email is from his ISP and he doesn't have the SMTP server set with credentials. When in Canadia he won't need this as he will be using the network the mail server is a part of so it just lets email through.
In Outlook go to File -> Account Settings -> Account Settings. Click on the Email Account and click Change. Now click on the More Settings... button this will bring up a dialog box with 4 tabs (I'm on Hosted Exchange so can't see what POP3/IMAP has). One of these if for the Outgoing Server, check the box next to Use the same credentials as Incoming server and he will login to the SMTP server and be allowed to send emails.
"I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible."
- Mr.Prakash One Fine Saturday. 24/04/2004