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Survey Results

Do you expect users to read the instructions when using your apps?

Survey period: 15 Aug 2022 to 22 Aug 2022

OptionVotes% 
Yes. If they don't read the docs they will have no chance of using the software92.11
Yes, because they know our docs will help them be more productive102.34
Yes, eventually, when they get stuck trying to do something tricky8319.44
Probably, at least when first starting4911.48
Probably not13732.08
No. I never believe anyone actually reads our docs9923.19
No, because we don't provide docs. Our software is intuitive enough235.39
I don't write user-facing code173.98



 
GeneralManuals are useless Pin
Behzad Sedighzadeh19-Aug-22 18:48
Behzad Sedighzadeh19-Aug-22 18:48 
Generalnot all documentation is instructions, or something Pin
maze317-Aug-22 3:53
professionalmaze317-Aug-22 3:53 
GeneralMissing choice: "other" Pin
Graeme_Grant16-Aug-22 17:57
mvaGraeme_Grant16-Aug-22 17:57 
GeneralRe: Missing choice: "other" Pin
trønderen17-Aug-22 7:06
trønderen17-Aug-22 7:06 
GeneralRe: Missing choice: "other" Pin
PIEBALDconsult17-Aug-22 18:28
professionalPIEBALDconsult17-Aug-22 18:28 
GeneralSuperior Documentation Pin
Matt Bond16-Aug-22 12:15
Matt Bond16-Aug-22 12:15 
GeneralMy boss wants me to write documentation... Pin
PIEBALDconsult16-Aug-22 9:54
professionalPIEBALDconsult16-Aug-22 9:54 
GeneralI can't even get them to read the bloody error messages PinPopular
Gary Wheeler16-Aug-22 4:22
Gary Wheeler16-Aug-22 4:22 
GeneralRe: I can't even get them to read the bloody error messages Pin
Member 1344462716-Aug-22 22:41
Member 1344462716-Aug-22 22:41 
GeneralRe: I can't even get them to read the bloody error messages Pin
Gary Wheeler17-Aug-22 2:50
Gary Wheeler17-Aug-22 2:50 
GeneralRe: I can't even get them to read the bloody error messages Pin
trønderen17-Aug-22 7:36
trønderen17-Aug-22 7:36 
GeneralRe: I can't even get them to read the bloody error messages Pin
Sander Rossel22-Sep-22 22:31
professionalSander Rossel22-Sep-22 22:31 
GeneralRe: I can't even get them to read the bloody error messages Pin
Gary Wheeler23-Sep-22 2:26
Gary Wheeler23-Sep-22 2:26 
GeneralProvide user Training Pin
Jacquers15-Aug-22 21:53
Jacquers15-Aug-22 21:53 
GeneralPrinted 3x Pin
Gaston Verelst15-Aug-22 21:19
Gaston Verelst15-Aug-22 21:19 
GeneralMissing choice: "What instructions?" PinPopular
Marc Clifton15-Aug-22 3:51
mvaMarc Clifton15-Aug-22 3:51 
GeneralTL;DR Pin
Ron Anders15-Aug-22 2:55
Ron Anders15-Aug-22 2:55 
GeneralDoc Never Read Pin
SpearFL15-Aug-22 2:19
SpearFL15-Aug-22 2:19 
GeneralI used to ... Pin
Kornfeld Eliyahu Peter15-Aug-22 1:25
professionalKornfeld Eliyahu Peter15-Aug-22 1:25 
GeneralTried it once... Pin
Sander Rossel14-Aug-22 22:55
professionalSander Rossel14-Aug-22 22:55 
GeneralRe: Tried it once... Pin
trønderen15-Aug-22 13:09
trønderen15-Aug-22 13:09 
GeneralRe: Tried it once... Pin
Sander Rossel15-Aug-22 22:12
professionalSander Rossel15-Aug-22 22:12 
GeneralRe: Tried it once... Pin
Memtha21-Sep-22 15:55
Memtha21-Sep-22 15:55 
GeneralWhen you get a "Help!" request, you know. You know. Pin
OriginalGriff14-Aug-22 20:06
mvaOriginalGriff14-Aug-22 20:06 
The user didn't even check to see if the installation included instructions ... Sigh | :sigh:

And writing user manuals is difficult! And time consuming! And ... you might have well sat on a beach for the month it took then copy'n'pasted Lorem Ipsum with a couple of pretty pictures instead.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec leo justo, sollicitudin ut libero a, mattis vulputate nisi. Nunc sit amet lorem neque. Phasellus placerat accumsan accumsan. Suspendisse posuere, risus et luctus tempor, purus magna eleifend nibh, vehicula gravida metus metus et libero. Nunc a sagittis orci, nec posuere diam. Ut laoreet orci sem, vel vehicula lacus pharetra eleifend. Donec posuere luctus massa, porttitor gravida lacus. Maecenas tempor risus eget nisi maximus ultricies. Vestibulum at volutpat ante. In hac habitasse platea dictumst. Nulla et elit lacus. Maecenas tempor auctor risus, eu malesuada ipsum commodo id. Integer id urna ac odio finibus bibendum. Integer dictum tortor a justo posuere auctor. Praesent molestie varius sem, eu porttitor enim. Donec suscipit elementum lacus vitae scelerisque.

Proin id diam sed metus dapibus ultricies non in lorem. Fusce fringilla ultricies velit, sit amet finibus est imperdiet id. Fusce id tincidunt libero. Pellentesque cursus urna ut suscipit lacinia. Phasellus varius volutpat nisl, et pellentesque arcu commodo vitae. Ut accumsan tempus convallis. Praesent laoreet ex eu lacus tempus pharetra. Nulla tempus arcu in leo dictum sodales.

Donec vel nibh ut augue tempus porttitor. Cras vehicula dui id nisi dignissim egestas. Vivamus vel dui lacus. Aliquam eget nulla et neque auctor aliquam in sed sapien. Aliquam mollis maximus nisl nec sagittis. Nunc volutpat ultrices enim ultrices ultrices. Ut a mauris sem.

Sed nec fermentum dui. Vestibulum ut consectetur leo, ut fringilla orci. Proin vitae ex quis ante ultrices tincidunt. Aliquam commodo porta eleifend. Morbi congue ultricies faucibus. Proin id sapien mauris. Vestibulum a metus laoreet, dignissim urna quis, aliquam odio. Praesent risus purus, venenatis quis dolor euismod, suscipit venenatis ante. Integer sit amet imperdiet eros, at aliquam risus. Etiam sed aliquam sapien, vitae ultricies justo. Nullam in ex volutpat, semper enim tincidunt, eleifend odio. Aenean in auctor nunc. Duis hendrerit urna et turpis ultrices maximus. Maecenas viverra neque dignissim ligula volutpat gravida. Nulla id dolor quis libero fringilla ultrices eget eu lectus.

Suspendisse potenti. Sed eu tristique arcu. Pellentesque sodales sem vel aliquet molestie. Nam ut vestibulum erat, eget elementum dolor. Praesent consequat lorem in magna tincidunt, in elementum lacus tristique. Vivamus feugiat, eros vitae tempus congue, odio tellus placerat elit, ac commodo neque turpis eu nulla. Integer id lacus venenatis nunc mollis bibendum. In mauris neque, varius quis placerat sed, sodales in ligula. Nam orci magna, aliquet eget leo vitae, varius dignissim magna. Mauris nec mi at felis dictum laoreet at in neque.

I'm so tempted to use that as part of my next QA reply to see if anyone actually reads those ... or this ... Big Grin | :-D
"I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
"Common sense is so rare these days, it should be classified as a super power" - Random T-shirt
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GeneralRe: When you get a "Help!" request, you know. You know. Pin
Fueled By Decaff15-Aug-22 0:31
Fueled By Decaff15-Aug-22 0:31 

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