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Survey Results

Do you expect users to read the instructions when using your apps?

Survey period: 15 Aug 2022 to 22 Aug 2022

OptionVotes% 
Yes. If they don't read the docs they will have no chance of using the software92.11
Yes, because they know our docs will help them be more productive102.34
Yes, eventually, when they get stuck trying to do something tricky8319.44
Probably, at least when first starting4911.48
Probably not13732.08
No. I never believe anyone actually reads our docs9923.19
No, because we don't provide docs. Our software is intuitive enough235.39
I don't write user-facing code173.98



 
GeneralManuals are useless Pin
Behzad Sedighzadeh19-Aug-22 18:48
Behzad Sedighzadeh19-Aug-22 18:48 
Generalnot all documentation is instructions, or something Pin
maze317-Aug-22 3:53
professionalmaze317-Aug-22 3:53 
GeneralMissing choice: "other" Pin
Graeme_Grant16-Aug-22 17:57
mvaGraeme_Grant16-Aug-22 17:57 
GeneralRe: Missing choice: "other" Pin
trønderen17-Aug-22 7:06
trønderen17-Aug-22 7:06 
GeneralRe: Missing choice: "other" Pin
PIEBALDconsult17-Aug-22 18:28
professionalPIEBALDconsult17-Aug-22 18:28 
GeneralSuperior Documentation Pin
Matt Bond16-Aug-22 12:15
Matt Bond16-Aug-22 12:15 
GeneralMy boss wants me to write documentation... Pin
PIEBALDconsult16-Aug-22 9:54
professionalPIEBALDconsult16-Aug-22 9:54 
GeneralI can't even get them to read the bloody error messages Pin
Gary Wheeler16-Aug-22 4:22
Gary Wheeler16-Aug-22 4:22 
GeneralRe: I can't even get them to read the bloody error messages Pin
Member 1344462716-Aug-22 22:41
Member 1344462716-Aug-22 22:41 
GeneralRe: I can't even get them to read the bloody error messages Pin
Gary Wheeler17-Aug-22 2:50
Gary Wheeler17-Aug-22 2:50 
GeneralRe: I can't even get them to read the bloody error messages Pin
trønderen17-Aug-22 7:36
trønderen17-Aug-22 7:36 
GeneralRe: I can't even get them to read the bloody error messages Pin
Sander Rossel22-Sep-22 22:31
professionalSander Rossel22-Sep-22 22:31 
GeneralRe: I can't even get them to read the bloody error messages Pin
Gary Wheeler23-Sep-22 2:26
Gary Wheeler23-Sep-22 2:26 
GeneralProvide user Training Pin
Jacquers15-Aug-22 21:53
Jacquers15-Aug-22 21:53 
GeneralPrinted 3x Pin
Gaston Verelst15-Aug-22 21:19
Gaston Verelst15-Aug-22 21:19 
GeneralMissing choice: "What instructions?" Pin
Marc Clifton15-Aug-22 3:51
mvaMarc Clifton15-Aug-22 3:51 
GeneralTL;DR Pin
Ron Anders15-Aug-22 2:55
Ron Anders15-Aug-22 2:55 
GeneralDoc Never Read Pin
SpearFL15-Aug-22 2:19
SpearFL15-Aug-22 2:19 
GeneralI used to ... Pin
Kornfeld Eliyahu Peter15-Aug-22 1:25
professionalKornfeld Eliyahu Peter15-Aug-22 1:25 
GeneralTried it once... Pin
Sander Rossel14-Aug-22 22:55
professionalSander Rossel14-Aug-22 22:55 
GeneralRe: Tried it once... Pin
trønderen15-Aug-22 13:09
trønderen15-Aug-22 13:09 
GeneralRe: Tried it once... Pin
Sander Rossel15-Aug-22 22:12
professionalSander Rossel15-Aug-22 22:12 
Printed on paper? What's that? Confused | :confused:

I think the problem with a lot of documentation now is that I send it to my customers and they simply forget it exists, or where it is.
Some customers have some intricate folder structure that no living soul could ever unearth, others have to search their email for that document you sent them three years ago.
Of course you had that problem with, what did you call it, "printed paper", as well.
But there are usually only so many places for paper to be in an office.

GeneralRe: Tried it once... Pin
Memtha21-Sep-22 15:55
Memtha21-Sep-22 15:55 
GeneralWhen you get a "Help!" request, you know. You know. Pin
OriginalGriff14-Aug-22 20:06
mvaOriginalGriff14-Aug-22 20:06 
GeneralRe: When you get a "Help!" request, you know. You know. Pin
Fueled By Decaff15-Aug-22 0:31
Fueled By Decaff15-Aug-22 0:31 

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