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Survey Results

Do you expect users to read the instructions when using your apps?

Survey period: 15 Aug 2022 to 22 Aug 2022

OptionVotes% 
Yes. If they don't read the docs they will have no chance of using the software92.11
Yes, because they know our docs will help them be more productive102.34
Yes, eventually, when they get stuck trying to do something tricky8319.44
Probably, at least when first starting4911.48
Probably not13732.08
No. I never believe anyone actually reads our docs9923.19
No, because we don't provide docs. Our software is intuitive enough235.39
I don't write user-facing code173.98



 
GeneralManuals are useless Pin
Behzad Sedighzadeh19-Aug-22 18:48
Behzad Sedighzadeh19-Aug-22 18:48 
Generalnot all documentation is instructions, or something Pin
maze317-Aug-22 3:53
professionalmaze317-Aug-22 3:53 
just me being nitty picky, kind of looking over the options and thinking instructions are steps of notes for HOW to use product. where documentation can include sections for many things. As such can provide documentation that have no instructional section in it.

Web page email service - documentation might include some added things like shortcut keys and things, but to include a beginners section of how to use http web page.

consider some recent lego purchases, which have a few pictures to show using that oranage remove tool, but the instruction documentation has nothing in the way of what type of plastics, and formed, what machine produced the parts, where as software documentation might focus more on what technologies underlie and licensing (🤔lego does plaster copyright license if licensed model)

another case, Photoshop - more user generated single tool specific guides, with varied success of usefulness then what "official" adobe instructions can possibly hope to make. Not so much a time cost, but limitation cost. user created "here how to make that star wars wipe" - corporate lawyers, yeah we can't reference star wars without licensing it.

then you have type that make a hand screwdriver, and due to something or another, need to make instruction pictures how to use screw driver😓

GeneralMissing choice: "other" Pin
Graeme_Grant16-Aug-22 17:57
mvaGraeme_Grant16-Aug-22 17:57 
GeneralRe: Missing choice: "other" Pin
trønderen17-Aug-22 7:06
trønderen17-Aug-22 7:06 
GeneralRe: Missing choice: "other" Pin
PIEBALDconsult17-Aug-22 18:28
professionalPIEBALDconsult17-Aug-22 18:28 
GeneralSuperior Documentation Pin
Matt Bond16-Aug-22 12:15
Matt Bond16-Aug-22 12:15 
GeneralMy boss wants me to write documentation... Pin
PIEBALDconsult16-Aug-22 9:54
professionalPIEBALDconsult16-Aug-22 9:54 
GeneralI can't even get them to read the bloody error messages PinPopular
Gary Wheeler16-Aug-22 4:22
Gary Wheeler16-Aug-22 4:22 
GeneralRe: I can't even get them to read the bloody error messages Pin
Member 1344462716-Aug-22 22:41
Member 1344462716-Aug-22 22:41 
GeneralRe: I can't even get them to read the bloody error messages Pin
Gary Wheeler17-Aug-22 2:50
Gary Wheeler17-Aug-22 2:50 
GeneralRe: I can't even get them to read the bloody error messages Pin
trønderen17-Aug-22 7:36
trønderen17-Aug-22 7:36 
GeneralRe: I can't even get them to read the bloody error messages Pin
Sander Rossel22-Sep-22 22:31
professionalSander Rossel22-Sep-22 22:31 
GeneralRe: I can't even get them to read the bloody error messages Pin
Gary Wheeler23-Sep-22 2:26
Gary Wheeler23-Sep-22 2:26 
GeneralProvide user Training Pin
Jacquers15-Aug-22 21:53
Jacquers15-Aug-22 21:53 
GeneralPrinted 3x Pin
Gaston Verelst15-Aug-22 21:19
Gaston Verelst15-Aug-22 21:19 
GeneralMissing choice: "What instructions?" PinPopular
Marc Clifton15-Aug-22 3:51
mvaMarc Clifton15-Aug-22 3:51 
GeneralTL;DR Pin
Ron Anders15-Aug-22 2:55
Ron Anders15-Aug-22 2:55 
GeneralDoc Never Read PinPopular
SpearFL15-Aug-22 2:19
SpearFL15-Aug-22 2:19 
GeneralI used to ... Pin
Kornfeld Eliyahu Peter15-Aug-22 1:25
professionalKornfeld Eliyahu Peter15-Aug-22 1:25 
GeneralTried it once... Pin
Sander Rossel14-Aug-22 22:55
professionalSander Rossel14-Aug-22 22:55 
GeneralRe: Tried it once... Pin
trønderen15-Aug-22 13:09
trønderen15-Aug-22 13:09 
GeneralRe: Tried it once... Pin
Sander Rossel15-Aug-22 22:12
professionalSander Rossel15-Aug-22 22:12 
GeneralRe: Tried it once... Pin
Memtha21-Sep-22 15:55
Memtha21-Sep-22 15:55 
GeneralWhen you get a "Help!" request, you know. You know. Pin
OriginalGriff14-Aug-22 20:06
mvaOriginalGriff14-Aug-22 20:06 
GeneralRe: When you get a "Help!" request, you know. You know. Pin
Fueled By Decaff15-Aug-22 0:31
Fueled By Decaff15-Aug-22 0:31 

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