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Survey Results

A user, following obviously incorrect documentation, uses a piece of hardware incorrectly, which triggers a software bug and causes an expensive hardware failure. Who's at fault?

Survey period: 29 Aug 2022 to 5 Sep 2022

OptionVotes% 
The user184.28
The documentation writer for writing incorrect instructions5713.54
The software developer for writing bad code255.94
The hardware manufacturer for making hardware that isn't resilient to, or catches, bad code317.36
The hardware/software integration and system tester for missing the multiple issues4811.40
All of the above20047.51
None of the above. It was an accident194.51
Something else (please comment)235.46



 
GeneralRe: "Fault" is the wrong word Pin
Cpichols30-Aug-22 2:12
Cpichols30-Aug-22 2:12 
GeneralThe Programmer / Product Owner Pin
megaadam29-Aug-22 5:51
professionalmegaadam29-Aug-22 5:51 
GeneralNot the User Pin
ronlease29-Aug-22 5:48
professionalronlease29-Aug-22 5:48 
GeneralRe: Not the User Pin
Doug Domeny29-Aug-22 7:46
professionalDoug Domeny29-Aug-22 7:46 
GeneralFor me as a software developer, "The documentation writer" is the safest alternative ... Pin
trønderen29-Aug-22 3:46
trønderen29-Aug-22 3:46 
GeneralRe: For me as a software developer, "The documentation writer" is the safest alternative ... Pin
Cpichols30-Aug-22 2:14
Cpichols30-Aug-22 2:14 
GeneralRe: For me as a software developer, "The documentation writer" is the safest alternative ... Pin
trønderen1-Sep-22 5:57
trønderen1-Sep-22 5:57 
GeneralThe user is innocent! PinPopular
OriginalGriff29-Aug-22 3:02
mveOriginalGriff29-Aug-22 3:02 
It isn't always obvious that documentation is incorrect: it's written by people who should know what to do for people who don't.
What's "obviously incorrect" may be clear when your GPS tries to send you via a river rather than a road, but in software it's never that cut and dried.
"I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
"Common sense is so rare these days, it should be classified as a super power" - Random T-shirt
AntiTwitter: @DalekDave is now a follower!

GeneralRe: The user is innocent! Pin
jeron129-Aug-22 4:28
jeron129-Aug-22 4:28 
GeneralRe: The user is innocent! Pin
Doug Domeny29-Aug-22 7:49
professionalDoug Domeny29-Aug-22 7:49 
GeneralRe: The user is innocent! Pin
Fabio Franco30-Aug-22 2:14
professionalFabio Franco30-Aug-22 2:14 
GeneralRe: The user is innocent! Pin
matblue2530-Aug-22 7:29
professionalmatblue2530-Aug-22 7:29 
GeneralRe: The user is innocent! Pin
Chris Maunder31-Aug-22 8:47
cofounderChris Maunder31-Aug-22 8:47 
GeneralAttributing blame isn't beneficial Pin
Lorenzo Bertolino28-Aug-22 22:28
professionalLorenzo Bertolino28-Aug-22 22:28 
GeneralRe: Attributing blame isn't beneficial Pin
Doug Domeny29-Aug-22 7:44
professionalDoug Domeny29-Aug-22 7:44 
GeneralRe: Attributing blame isn't beneficial Pin
Lorenzo Bertolino29-Aug-22 20:09
professionalLorenzo Bertolino29-Aug-22 20:09 
GeneralRe: Attributing blame isn't beneficial Pin
Fabio Franco30-Aug-22 2:18
professionalFabio Franco30-Aug-22 2:18 
GeneralAll above but the user Pin
Nelek28-Aug-22 22:13
protectorNelek28-Aug-22 22:13 
GeneralRe: All above but the user Pin
jeron129-Aug-22 4:29
jeron129-Aug-22 4:29 
GeneralRe: All above but the user Pin
Doug Domeny29-Aug-22 7:51
professionalDoug Domeny29-Aug-22 7:51 
GeneralRe: All above but the user Pin
Nelek29-Aug-22 9:17
protectorNelek29-Aug-22 9:17 
GeneralRe: All above but the user Pin
maze330-Aug-22 23:56
professionalmaze330-Aug-22 23:56 
GeneralThe product manufacturer's fault for Pin
Shao Voon Wong28-Aug-22 21:44
mvaShao Voon Wong28-Aug-22 21:44 
GeneralRe: The product manufacturer's fault for Pin
trønderen29-Aug-22 6:51
trønderen29-Aug-22 6:51 
GeneralSimilar to ... Pin
Amarnath S28-Aug-22 19:38
professionalAmarnath S28-Aug-22 19:38 

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