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A user, following obviously incorrect documentation, uses a piece of hardware incorrectly, which triggers a software bug and causes an expensive hardware failure. Who's at fault?

Survey period: 29 Aug 2022 to 5 Sep 2022

The user184.28
The documentation writer for writing incorrect instructions5713.54
The software developer for writing bad code255.94
The hardware manufacturer for making hardware that isn't resilient to, or catches, bad code317.36
The hardware/software integration and system tester for missing the multiple issues4811.40
All of the above20047.51
None of the above. It was an accident194.51
Something else (please comment)235.46

GeneralRe: The user is innocent! Pin
Chris Maunder31-Aug-22 8:47
cofounderChris Maunder31-Aug-22 8:47 
GeneralAttributing blame isn't beneficial Pin
Lorenzo Bertolino28-Aug-22 22:28
professionalLorenzo Bertolino28-Aug-22 22:28 
GeneralRe: Attributing blame isn't beneficial Pin
Doug Domeny29-Aug-22 7:44
professionalDoug Domeny29-Aug-22 7:44 
GeneralRe: Attributing blame isn't beneficial Pin
Lorenzo Bertolino29-Aug-22 20:09
professionalLorenzo Bertolino29-Aug-22 20:09 
GeneralRe: Attributing blame isn't beneficial Pin
Fabio Franco30-Aug-22 2:18
professionalFabio Franco30-Aug-22 2:18 
GeneralAll above but the user PinPopular
Nelek28-Aug-22 22:13
protectorNelek28-Aug-22 22:13 
GeneralRe: All above but the user Pin
jeron129-Aug-22 4:29
jeron129-Aug-22 4:29 
GeneralRe: All above but the user Pin
Doug Domeny29-Aug-22 7:51
professionalDoug Domeny29-Aug-22 7:51 
Since the hypothetical situation states that the documentation was obviously (in this context obvious to the user) incorrect, then the user was invoking the documentation as authority rather than taking responsibility for their action. There is plenty of fault upstream of the user but it doesn't relinquish the user of using good judgement.
GeneralRe: All above but the user Pin
Nelek29-Aug-22 9:17
protectorNelek29-Aug-22 9:17 
GeneralRe: All above but the user Pin
maze330-Aug-22 23:56
professionalmaze330-Aug-22 23:56 
GeneralThe product manufacturer's fault for Pin
Shao Voon Wong28-Aug-22 21:44
mvaShao Voon Wong28-Aug-22 21:44 
GeneralRe: The product manufacturer's fault for Pin
trønderen29-Aug-22 6:51
trønderen29-Aug-22 6:51 
GeneralSimilar to ... Pin
Amarnath S28-Aug-22 19:38
professionalAmarnath S28-Aug-22 19:38 
PraiseRe: Similar to ... Pin
wmjordan29-Aug-22 15:24
professionalwmjordan29-Aug-22 15:24 

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